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HomeBuyer CenterTrade Assurance Service
🔒 TRADE ASSURANCE

Trade Assurance Service

In cross-border wholesale, the risks often outweigh the margins: goods that don't match the description, late delivery, suppliers running off with the money, damaged containers. Trade Assurance is a three-layer shield that lets you transfer funds with confidence: the supplier only gets paid once the goods reach you exactly as promised.

🛡 3 layers of buyer protection
💰
Payment escrow

Your funds are held in a Huayuesc escrow account and released to the supplier only after the goods pass QC and you confirm full receipt.

  • Escrow held at partner banks (Vietcombank / BIDV)
  • Milestone disbursement: 30% deposit – 40% ex-works – 30% on receipt
  • 100% refund if delivery is over 30 days late
🔍
On-site QC inspection

An independent QC team randomly inspects 10% of the output to AQL 2.5 before the container is sealed.

  • Detailed photo + video report within 48h
  • Tested against the relevant ISO/EN/ASTM standards
  • The buyer can reject any batch that fails
🚢
Shipping insurance

Every container moving through Trade Assurance is covered by All-Risk insurance, with compensation up to 110% of the goods' value.

  • Insurance in partnership with PVI / Bảo Việt
  • Covered from the supplier's warehouse to the buyer's (DDP)
  • Claims handled within 14 days
🔄 5-step process
1
Sign the contract & deposit via escrow

The buyer transfers 30% of the order value into escrow. The supplier sees 'deposit received' and starts production.

2
Production + progress tracking

The supplier posts production-line photos weekly. You can add optional in-line inspection at any stage.

3
Pre-shipment QC inspection

Once the supplier reports completion, the Huayuesc QC team visits the factory to inspect 10% of the batch. Pass → seal the container.

4
Shipping + insurance

The container ships out of Yantian/Shanghai. All-Risk insurance activates automatically. Real-time tracking in the Buyer Center.

5
Receive & confirm

You inspect the goods at your Vietnamese warehouse. Click 'Confirm full receipt' → escrow releases the remaining balance to the supplier. Order closed.

💵 Service fee schedule
ServiceFeeUnitNotes
Escrow service0.5%of transaction valueApplied automatically to every Trade Assurance order
All-Risk insurance1.2%of FOB valueMay increase/decrease by route and goods value
On-site QC inspection$300per inspection, one factoryOptional — buyers can skip it if the supplier is already certified
In-line stage QC$220per inspectionRecommended for orders over $50,000 or OEM
VN-CN contract interpretationFreefirst 60 minutes$50/hour thereafter
📋 Real case studies3 notable cases from the last 6 months
HCMC showroom bought $42K of porcelain tile

QC found 8% of the batch cracked during domestic transport in China. The buyer got a 100% replacement of the defective batch, the supplier covered the cost, and escrow held the funds until the new batch passed QC.

Buyer protected$3,360
4-star Da Nang hotel ordered 80 smart toilets

The container was partly burned in transit through Singapore. Huayuesc insurance paid out $14,400 (110% of FOB) within 9 days — the buyer reordered in time for the opening.

Buyer protected$14,400
Hanoi furniture dealer signed a $120K OEM contract

The supplier fell 45 days behind the contracted production schedule. The buyer triggered the penalty clause — escrow automatically refunded 30% of the value to the buyer, and the order was canceled at no cost.

Buyer protected$36,000
🚀 Open your first Trade Assurance order

Send an RFQ → Pick a supplier → Enable Trade Assurance — your money is safe from the very first second.