📞 CONTACT US
Contact Us
The Huayuesc Buyer Success team is on the ground in Hanoi, Ho Chi Minh City, Guangzhou, and Foshan. Every request is handled by native Vietnamese-speaking staff — no chatbots, no lost-in-translation.
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Email Supportbuyer@alibabavn.com
support@alibabavn.com
Reply within 4 business hours · 7:00–22:00 daily
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24/7 Hotline000-000-000 (VN)
000-000-000 (CN)
Vietnamese · Chinese · English
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Live ChatZalo: Huayuesc-Buyer
WeChat: Huayuesc_Service
Online 8:00–22:00 · reply in under 5 min
🇻🇳Hanoi Office
📍 18th Floor, Lotte Center, 54 Lieu Giai, Ba Dinh, Hanoi
📞 000-000-000
✉️ hanoi@alibabavn.com
🕘 Mon – Sat: 8:00 – 18:00
🇻🇳Ho Chi Minh City Office
📍 12th Floor, Bitexco Financial Tower, 2 Hai Trieu, District 1, Ho Chi Minh City
📞 000-000-000
✉️ hcm@alibabavn.com
🕘 Mon – Sat: 8:00 – 18:00
🇨🇳Guangzhou Office
📍 Room 1808, R&F Center, No.10 Huaxia Rd, Tianhe District, Guangzhou
📞 000-000-000
✉️ guangzhou@alibabavn.com
🕘 Mon – Fri: 9:00 – 18:00 (GMT+8)
🇨🇳Foshan Representative Office
📍 5th Floor, China Ceramics City, Chancheng District, Foshan, Guangdong
📞 000-000-000
✉️ foshan@alibabavn.com
🕘 Mon – Fri: 9:00 – 18:00 (GMT+8)
🗺️ Google Maps – Hanoi office (Lotte Center)
✉️ Send us a message
Reply within 4 business hours — with a ticket number so you can track it.