Trading Service (Seller View)
STS doesn't only protect buyers — it protects you. The buyer deposits real money into escrow before you cut fabric/pour molds/order raw materials. Container damaged? Insurance covers. Buyer late payment? Escrow auto-disburses per timeline. Dispute? Bilingual legal support available.
Buyer deposits 30% into escrow account upon signing PI — you can produce with confidence, no worry about mid-order cancellation.
Huayuesc buys All-Risk insurance for all STS orders — compensates 110% of FOB value if container is damaged/burnt/lost.
Baker McKenzie + YKVN teams support contract disputes. Free 60-minute meeting interpretation per order.
STS orders show 'Verified Trade' badge → priority search ranking. Vietnamese buyers favor STS orders 4× more than regular orders.
Buyer sees 'STS Registered' badge on your profile. Quote with 30-40-30 terms.
Buyer signs e-PI and transfers 30% deposit to Vietcombank escrow. You receive notice, start production.
Upload weekly production line photos to e-Home. At shipment deadline → buyer releases next 40%.
QIMA/SGS inspects 10% of lot per AQL 2.5 — pass → container sealed. QC fee paid by buyer.
Container arrives at port → escrow auto-disburses 70% (30% deposit + 40% upon shipment) to you as soon as B/L issued.
Buyer confirms on app within 14 days → escrow disburses remaining 30%. Order closed, you get rating + STS credit.
Escrow fee is very low compared to usual debt costs and risks. Most suppliers split 50/50 with buyer — effectively paying only 0.25%.
| Fee | Price | Based on | Note |
|---|---|---|---|
| STS Escrow Fee | 0.5% | per order value | Can be split 50/50 with buyer (common deal) |
| AI Quote Translation Fee | Free | — | Built-in for Gold Suppliers |
| VN-CN Contract Interpretation | Free | first 60 minutes | $50/hour thereafter |
| On-site QC Inspection | Paid by Buyer | — | You bear no cost, just host QC team |
Supplier produced 4,200m² porcelain for VN hotel chain. Buyer delayed final 30% disbursement → escrow auto-transferred after 14 days. Supplier received full payment without chasing debt.
After 3 months of STS registration, supplier profile was recommended to 320 new buyers. RFQ → Order conversion increased from 8% to 23%.
Container with 30 sofas damaged at Singapore port. Huayuesc insurance paid $12,400 within 11 days — KUKA sent replacement batch in time to maintain buyer trust.
Go to e-Home → Settings → Auto-enable STS. Buyer sees the "Verified Transaction" badge on all your listings.